Delivery Information

Delivery

• Standard UK Delivery – £3.99

• International Delivery – £9.99

• Please check our delivery page for a complete list of countries we deliver to.

All prices indicated for Items available via the Website are inclusive of V.A.T (where applicable) at the current rate and are quoted in pounds sterling. Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company will contact you by telephone once your Items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.
 
We ship to the following countries: Australia, Austria, Bahrain, Belgium, Bermuda, Brazil, Canada, Channel Islands, China, Cyprus, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Jordan, Luxembourg, Korea, Kuwait, Macau, Mexico, Middle East, Monaco, Netherlands, New Zealand, Norway, Portugal, Saudi Arabia, Scotland, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, United States.
 
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. Our delivery charges are from £6 for all UK delivery addresses, £20 for EU orders and £30 for overseas orders. All purchases are insured by us while in transit until it is delivered to you. If you wish to track your parcel, please email us at info@frencheye.com and we will either track your shipment for you or email you a tracking number, where possible. Please order from https://frencheye.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as FRENCHEYE cannot be responsible for this. If your order will not be delivered within the time frame specified at ordering we will notify you and try to rectify the situation as quickly as is practically possible. All new orders are deemed separate and each is treated individually.
 
Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund or exchange.